Frequently Asked Questions
Have a question about Caring Works?
We’ve answered some of the questions we’re asked most often about our care and support services. If you can’t find what you’re looking for, please get in touch with our friendly team.
For Care Providers and Clients
We offer temporary, permanent and emergency staffing solutions tailored to the needs of each service.
In many cases, we can provide fully compliant staff within a matter of hours, depending on location and requirements.
Yes. We specialise in responding quickly to urgent staffing shortages.
Yes. We can arrange single shifts, ongoing cover and long-term block bookings.
We maintain strict recruitment standards, regular supervision and ongoing training to ensure all staff deliver safe and compassionate care.
We work with:
- Residential Care Homes
- Nursing Homes
- Dementia Services
- Supported Living
- Learning Disability Services
- Mental Health Services
Simply contact us by phone, email or through our online enquiry form and our team will arrange suitable cover.
General
Caring Works is a specialist healthcare staffing and recruitment agency providing highly trained nurses, healthcare assistants, support workers and domestic staff to care homes, nursing homes, supported living services and healthcare organisations across the East Midlands and beyond.
We provide staffing solutions across Derbyshire, Nottinghamshire and surrounding areas.
We supply:
- Registered Nurses (RGN, RMN, RNLD)
- Healthcare Assistants
- Support Workers
- Senior Carers
- Domestic Staff
- Kitchen Assistants
Yes. All our staff undergo rigorous recruitment checks, including enhanced DBS checks, references, right to work verification, mandatory training and competency assessments.
Yes. Our team is available around the clock to support urgent and planned staffing requirements.
For Candidates and Job Seekers
We offer flexible work, competitive pay, weekly payments, ongoing training and a supportive team dedicated to your professional growth.
We recruit:
- Nurses
- Healthcare Assistants
- Support Workers
- Senior Carers
- Domestic Staff
Requirements vary by role, but experience in care is highly desirable for most positions.
Yes. We offer flexible scheduling to fit around your lifestyle and commitments.
We pay weekly.
Yes. We offer comprehensive mandatory and specialist training to help you remain compliant and develop your skills.
You can apply online, send us your CV or contact our recruitment team directly.
Typically:
- Proof of ID
- Right to Work documents
- DBS certificate (if available)
- Professional references
- Training certificates
Training FAQs
Yes. We offer a range of mandatory and specialist training courses for healthcare professionals and organisations.
Courses may include:
- Moving and Handling
- Medication Administration
- Basic Life Support
- Safeguarding
- Infection Control
- Mental Health First Aid
Yes. We provide tailored training solutions for healthcare providers.
Payment and Contracts
Rates are discussed based on staffing needs, location and role requirements.
No long-term commitment is required for temporary staffing, although permanent recruitment options are available.
Clients receive clear and timely invoices according to agreed terms.
Compliance and Safety
Yes. All staff undergo enhanced DBS checks.
Yes. All staff are fully insured and compliant with relevant regulations.
We use robust recruitment procedures, regular audits and continuous training.
Contact and Support
You can reach us via phone, email or our website contact form.
Our office operates during standard business hours, with out-of-hours support available 24/7.
We aim to respond to all enquiries as quickly as possible, within 15 minutes.
Community and Values
We combine high compliance standards with a genuinely personal approach, ensuring both clients and candidates feel supported every step of the way.
Yes. We regularly participate in fundraising and community initiatives to give back and support important causes.
