Testimonials

Discover real stories and experiences
Read what the people we support, their families, partners and colleagues have to say about their experience with Caring Works. Their stories reflect the positive impact of our services, our dedicated team and the difference we make every day.

  • Yemi was incredible with one of our residents who had been declining all care. The moment she saw him, her face lit up – she calls him ‘Smiler’. With his calm, gentle approach, he was able to support her to eat, drink, and engage again. It was truly heartwarming to witness. He is a real credit to Caring Works. – Rachel
    (Senior Carer)
  • Esther’s hard work truly stood out today. Her calm and kind approach made a real difference, especially supporting residents with advanced dementia – even turning a challenging situation into a positive experience. She had such a meaningful impact on our residents’ day.
    (Lucy – Clinical Lead Nurse)
  • Once again, you have smashed it out of the park!! Thank you for all of your support. You truly are there to make our lives so much easier.
    (Simone)
  • Ravneet is amazing, she is very professional, kind, caring and compassionate. She’s an excellent team player!
    (Jen)

What sets us apart is our hands-on approach. We invest in our people through in-house training, rigorous recruitment, and ongoing support, ensuring every worker is confident, compliant and compassionate.

  • Nahida is a very bright, exceedingly pleasant and has an easy way of talking to you. Greets me with a smile and asks me how I have slept and what I might be doing today. It is lovely to have someone who I have just met who takes such an interest in me.
    (Resident)
  • Jon went above and beyond to ensure one of our residents with advanced dementia received compassionate and dignified care. Even the resident herself said he did a good job – especially when he babysat her therapy baby!
    (Lucy)
  • Nuru was very polite, professional and caring towards our residents and communicated when she was using her initiative to complete tasks away from the floor.
    (Tanya)
  • Selina has been truly amazing. She has a professional, approachable and a can do attitude and I want to keep her forever!
    (Rebecca)

At Caring Works, we don’t just fill shifts – we build strong relationships that support services, strengthen teams and create better outcomes for everyone.

  • Jackson is very resourceful. I worked with him last weekend at Buddleaia. He deserves the commendation!
    (Lawrence)
  • You can tell straight away their staff have had proper training. It’s so refreshing that they arrive on time wearing clean uniforms. Excellent agency!
    (Rachel)
  • I just wanted to give you a quick update regarding the carers we’ve had so far. They have been absolutely brilliant! I’ve received very positive feedback from all staff about how well they have been performing and we’re all very impressed.
    (Cami)
  • Two words…. Wesley, WOW! One of my residents who is firstly reluctant to shower and secondly preferring of female carers, was not only convinced to have a shower but Wesley sand to her whilst he was providing care.
    (Mark)
  • I would like to give you some feedback on two of your care staff, Melvin and Peter, as a team, we are so grateful for the hard work they have shown whilst working here at Rose Court, nothing is too much trouble for them and they just get stuck in, they show care and compassion towards our residents and are polite to all staff. They are a great asset to your agency!
    (Rose Court)
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